RETURNS AND EXCHANGE
JBYNK 7-Day Return and Exchange Policy:
The return and exchange policy for JBYNK products is a customer-friendly policy that allows customers to return or exchange the product within 7 days from the date of delivery. Our policy is designed to ensure that customers receive the highest quality products and have a great shopping experience with us. To make the process of return or exchange easy, customers are required to follow the guidelines mentioned below:
Product Condition: The product to be returned or exchanged should be in the same condition as it was shipped to the customer. The product should be unused and should not have any damage or wear and tear.
Unpacking Video: To ensure that the product is in the same condition as it was shipped, customers are required to provide an unpacking video. The video should show the product being unboxed and the condition of the product and the packaging.
Same Condition as Shipped: The product’s packaging should be in the same condition as it was shipped. If the packaging is damaged, the return or exchange may not be accepted.
Reverse and Forward Shipping Costs: In case the customer wants to exchange the product due to reasons such as not liking the product, the customer will have to bear the cost of reverse and forward shipping. The customer will have to send the product back to us and pay for the shipping cost to receive the new product.
Mail to Returns@jbynk.in or Fill the Form: Customers can mail to returns@jbynk.in or fill the form given below to initiate the process of return or exchange.
It is important to note that the terms and conditions mentioned in the return and exchange policy are subject to change and JBYNK reserves the right to modify the policy at any time. However, we will always ensure that our customers receive the best possible shopping experience and are satisfied with their purchases.
In case of any issues, customers can reach out to us at returns@jbynk.in or fill the form given below. Our customer service team will assist you with the process of return or exchange and ensure that your experience with JBYNK is a positive one.